WO student as well as TESOL certified gives private tailor made English Lessons

Danuse's achtergrond

SUMMARY
• Detail-oriented with excellent communication, foreign language skills, and a Bachelor’s degree in Tourism
• Extensive experience with Microsoft office applications, interfacing with multiple stakeholder groups, and business writing
• Strong language skills in English, Portuguese and Dutch, and beginner in Spanish, and French
• Extensive international experience working in Brazil, Belgium, the US and the Netherlands
• Significant involvement in volunteerism and charity programs globally
• Recognized for exhibiting exceptional initiative, consistency, time management, and customer service skills

SELECTED ACCOMPLISHMENTS
• Learned Dutch B2 level within 12 months period.
• Within 6 months by Tesla promoted to Full Time Office Coordinator
• Certified as a teacher for English as a Second Language
• Taught general history at the university level using innovative and dynamic teaching methods that enabled one student to be accepted to his first choice university
• Received promotion to first tier shift at the Hotel JP due to exceptional performance and time management skills
• Completed and presented thesis to city hall that established the plan and framework to revitalize an underutilized and environmentally hazardous site

EXPERIENCE

Office Coordinator
Tesla Motors November 2017-March 2018
• Performed complex client relationship management to multiple stakeholder groups
• Supported the process of incoming and outgoing mail through the completion of (e) mailing systems.
• Key Accomplishment: Identified as a top proactive team member.


Receptionist
Tesla Motors April 2017–November 2017
• Performed complex client relationship management to multiple stakeholder groups
• Supported the process of incoming and outgoing mail through the completion of (e) mailing systems.
• Key Accomplishment: Promoted within 6 months.

Hostess/ Administrative Assistant
Hilton Amsterdam Jan 2016 – Aug 2017
• Performed complex client relationship management to multiple stakeholder groups
• Supported the finance and accounting organization through the completion of accounts payable, accounts receivables, monitoring of cash flows
• Key Accomplishment: Identified as a top team member whom always must be present in High Seasons.


Business Student 2014 - 2015
Howard Community College, Maryland US
Business Centered Community College
• Moved to the US to further improvement my business writing and verbal communication skills through classes at the college
Key Accomplishment:
• Received a 4.0 (perfect score) in Business Communication

Front Desk Receptionist 2013 - 2014
Hotel JP, Brazil
Five Star Hotel and Resort
• Performed complex client relationship management to multiple stakeholder groups
• Supported the finance and accounting organization through the completion of accounts payable, accounts receivables, inventory management, cash deposits, monitoring of cash flows
• Managed elements of the client awards, incentives, and perks program
Key Accomplishment:
• Identified one of the top two key employees sought after during peak and rush times

Au Pair 2010 - 2013
Au Pair World and Au Pair in America
Oversaw care for multiple families including one family of five children, from 3 month old to a fourteen year old
• Managed elements of care including, hygiene, food production, cleaning, and general oversight
Key Accomplishment:
• Built a very long lasting positive relationship with one family that paid for flight, visa, and school to have me back with them again

Sales Representative 2010 - 2010
CVC Turismo, Brazil
Largest Brazilian Vacation Packages Vendor
• Provide details on various vacation packages and perform the corresponding selling activities
Key Accomplishment:
• First team member to sell one large international vacation package in their first month

Front Desk Receptionist and Sales 2009 - 2010
Hi Hostel, Bonito Brazil – [University Training Program]
Global and World’s Largest Hostel Company
• Performed frequent client relationship management to tourists from all over the world
• Supported the accounting team through the completion of accounts payable, accounts receivables, inventory management, cash deposits, monitoring of cash flows
• Served as the concierge managing program and tours scheduling and ticket procurement for clients
Key Accomplishment:
• Performed function so well during training that permanent position was offered before training was completed

Volunteer: Teacher and Marketing Manager 2006 - 2010
Universidade Estadual Paulista, Brazil
Top Three Brazilian Public University
• Taught History classes to large groups of underserved students
• Managed promotion for student travel programs and on campus businesses

EDUCATION
TESOL (Teaching English as a Second Language) Certification 2017
Bachelor’s Tourism, Universidade Estadual Paulista, Brazil 2010
Certifications Flight Attendant Course, Brazil 2013
French - Intermediate and Intensive, Belgium 2013
Intensive Computer Course – Online Informatica, Brazil 2009
Additional: Translator: Portuguese – English, World Travel Market - Latin America 2014